Sunday, September 28, 2008

stupid formats

I hate the academic world. Why must there be stupid formats like having to stick to Times New Roman, font 12 as the accurate academic format throughout the entire paper? As one valid point, Times New Roman is not an interesting font to look at. There are more interesting fonts (e.g. Trebuchet, Courier and etc.) which when alternated occasionally to create an interesting mix, can entertain our right brain while my left brain is working hard at doing our homework. Do you know how bloody bored my right brain is? It's practically on the verge of revolting! Why must there always be a standard????? Who set those idiot standards anyway?!?! Furthermore, it's not like the reader will be unable to read if the font is anything other than Times! Pfftt!

Living Death

When I am asleep
.
The day is clouded with a dirty grey.
I am running,
but I am not moving.
The lanes are empty and silent.
Yet ghosts occupy every corner.
I am screaming,
but my lips remain silent.
.
.
.
When I am awake
.
No wind blows through my hair.
I see it not,
I feel it not.
No leaves rustle as they fall to the ground.
I see it not,
I hear it not.
You lay your eyes on me,
but you see me not,
you feel me not,'
you hear me not.

Monday, September 22, 2008

Nobody gets away with murder

Dear Sir/Madam,

My last call to Starhub's customer care hotline left me greatly disturbed. I made a call around 12 noon today (22/9/08) to ask about the modem (under my mother's name) in my house which I initially believed to be spoilt. Upon realising that it was okay, I diverted my attention to the reward points in which the customer svc officer repeatedly mentioned that my family had.

Startled and curious as to why he knew the details of my family so clearly when I had not provided him with any starhub number (since my calling number is an M1 number) nor my house address (or any other form of identification apart from my name), I asked him how was it possible that he knew so many details. I do not know if it would be fair to say that he explained in a very confusing manner, but I did not understand what he was saying at all, despite his repeated attempts at trying to enlighten me. His explanation was that my mother had provided this number for starhub. But I ,obviously knowing my mother, knew this was not possible. (Thinking about it now, I realise that my M1 number must have been registered on the many times that I have called Starhub on behalf of mother.)

To my shock, when I said that my mother wouldn't have done such a thing, his exact words were, "You go and ask your mother, okay?"; "I've repeated to you twice and you don't understand"; "if you work in Starhub you will know". Furthermore, in a very condescending manner. To my shock, he even raised his voice! Should Starhub possess a recording of our conversation, you will find that I have not exaggerated even the slightest bit.

Greatly upset at this treatment, I told him that I found his tone very hostile and hastily asked to end the conversation. I do not wish to provide a name, and neither did I ask for one as I believe providing quality customer service is not the result or responsibility of just one person.

However, I must add that this might be a rare case and I have often experienced excellent customer svc from officers like Wesley (not sure if it is spelt correctly) who was polite, very helpful and persistent when I enquired about some of Starhub's mobile services.

I hope that Starhub's customer service department can take today's incident seriously and convey to the customer service officers that quality service or at least basic respect and courtesy towards customers is of utmost importance.

Sincerely,
Jinglin
9xxx xxxx

Really bad customer service

I just experienced the worst customer service ever when I called the Starhub hotline to clarify some wireless stuff. The asshole literally talked down to me and asked me to ask my mother! WTF! I literally trembled with rage. I've never ever met such an asshole b4 in my entire life.

Thursday, September 11, 2008

Cosmetics

Some girls arh, dammmmmmm funny one.
By right, they should be very pretty (w/o make up).
But instead of further enhancing themselves with some cosmetics, they uglify themselves by slapping on lots of unsuitable make up.
The result: RU HUA (from Jacky Wu's shows) (T_T")
Lesson of the day is that if you're not well - versed in the art of make up, den stick by the general rule: the lesser the better.
Just use a little bit of everything. DON'T slap it on like there's no tomorrow!!
Be Safe NOT Sorry!!!!!!!!

Thursday, September 04, 2008

I need your opinion

For ages, I've been mulling over the decision of whether or not to take a masters in human resource.
I've thought about the pros and the cons and talked to my parents about it.
Did lots of research in the area, asked around and even intern-ed in the hr dept of an MNC.
So far, I feel that I'm on the right path.
But somehow it bugs me that whenever I tell ppl my plans, they'll go, "More Study?" and their eyes will somehow buldge out of their sockets (not too discretely).
Well, if you don't know me yet, I'm gonna graduate w a Bsc Psych in a couple of months and I intend to take a GradDip in HR that bridges me to the Masters.
Am I taking things too quickly?
What say you?